Director of Clinic & HIV Services

Salaried/exempt: $70,000 - $80,000

To apply for this position, please send resume and cover letter to gwilken@thecenterlv.org 

Position Summary: The Director of Clinic & HIV Services is a highly motivated self-starter who oversees the day-to-day operations of The Center’s clinic(s) and HIV Services teams. This role models The Center’s values, mission, and procedures, ensuring that the organization’s work is well-coordinated and impactful. The Director of Clinic Services & HIV Services supports the Center’s leadership team in the development and implementation of the organization’s strategic plan, particularly as it relates to clinic and HIV services and grant implementation.

Key Responsibilities:

• Plans and monitors the day-to-day operations of The Center’s clinic(s) and HIV services team, including, but not limited to, scheduling, registration, referrals management, clinic facilities, clinical and nonclinical operations, and EMR/PM system administration.
• Supervises staff, including training, coaching, and mentoring, and annual performance reviews
• Optimizes workflows to effectively utilize resources while creating a superior patient experience
• Participates in the strategic planning and budgeting processes for the organization, especially in relation to clinic operations.
• Develops effective, compliant clinic and HIV services policies and procedures, and ensures that they are followed and updated as appropriate.
• Plans and monitors the day-to-day staffing needs of the Center’s clinic(s) and HIV services team.
• Works as a team player to accomplish the goals of the clinic
• Regularly evaluates organizational procedures for efficiency and application according to the organization’s objectives.
• Facilitates staff meetings and other aspects of daily operations.
• Reviews financial and operational metrics regularly, implementing procedures to move key metrics towards the organization’s goals.
• Manages relationships and agreements with external partners and vendors.
• Establishes and maintains professional and positive relationships with staff, clients, and community providers.
• Monitors and maintains all required licensing. 
• Ensures that programs operate in compliance with relevant established federal, State and Local grant requirements.
• Evaluates overall performance of and compliance with the assigned grants and staff members by gathering, analyzing, interpreting, and reporting data and metrics.  
• Works with Grants & Compliance Coordinator to manage Clinic(s) and HIV Services grants.
• Proactively searches and applies for grants.

Other Duties:

• Performs other duties as assigned.
• Helps further the organization’s goals regarding Social justice, Civil rights, and LGBTQ+ Equity.

Educational Background and Work Experience:

• Minimum 3 to 5 years management/supervisory experience in a healthcare or medical setting.
• Bachelor’s Degree (Masters Preferred) in Business/Operations/Healthcare Management or related field. 
• Excellent organizational and leadership abilities.
• Outstanding communication and people skills.
• Knowledge of healthcare industry regulations and laws (e.g. HIPAA, OSHA, etc.).
• Knowledge of, or ability to quickly gain knowledge of, 340B Program.
• Working knowledge of data analysis and performance/operation metrics.
• Familiarity with MS office and various business software; EMR/PM system proficiency.

The Center is proud to be an Equal Opportunity Employer. People of color, people with disabilities, women, lesbian, gay, bisexual, transgender, gender non-conforming and queer candidates are strongly encouraged to apply. We are committed to a diverse workplace, and to supporting our staff with ongoing career development opportunities.